FAQ
Answers some of the questions that we have been asked
Ask Wiley: Roll over Wiley for help using each screen
On-Screen text: Prompts for using each screen
Insert Card text: Prompts for installation
Online: Frequently Asked Questions (FAQ)
E-Mail: support@awareconcepts.com
Phone: (703) 318-0135
Fax: (703) 834-8874
Write:
Aware Concepts, LLC
PSC Box 5293
Herndon, VA 20172When requesting technical support please state the following:
Aware Product
Your PCs manufacturer
Operating System
CPU (Type, speed, and random access memory [RAM])
Graphics card (Manufacturer, type, and RAM)
Details of technical support question
Online Guides
Designed to provide possible home study, classroom, or school use guidelines for parents and teachers.
Let the Dream Take Flight (San Diego Aerospace Museum)
Solar System Explorer (National Air and Space Museum)
Registration
Registration means free updates and new product announcements. Aware only shares this information with the respective organization that a product was developed for like the Smithsonian Institution.
Product Updates
Updates will include changes to exhibits and information that will continue to make the product you purchased current
Updates are free to registered users
